Vision, Mission and Values
Vision
Safe food for all
Mission
To ensure and secure a supply of safe food
Our Commitment to Customers
We believe that quality service is a significant facet in our effort towards becoming an excellent organisation. We are committed to serving you through continuous improvement of our services.
When serving you :
We pledge to serve you with C.A.R.E. (Customer-centricity, Assurance, Responsiveness and Effectiveness)
When you write to us, We will respond to:
- general enquiries within 3 working days
- complex or case specific issues within 15 working days
When you call us :
We strive to answer your call within 30 seconds.
Striving for continual improvement
We are constantly looking for ways to serve you better. Your feedback is of great value to us as it will help us continually improve what we do. Please submit your comments online to our Quality Service Manager.
Corporate Identity
The Singapore Food Agency (SFA) logo comprises minimalistic fish and leaf shapes that entwine together. Its design communicates progressiveness and authority of the SFA. The use of an interlocking element between the two shapes represents the collaboration and partnership between SFA and various entities.
Board and Management
Chairman
Mr Lim Chuan Poh
Members
Mr Lim Kok Thai
Chief Executive Officer, Singapore Food Agency
Dr Ho Kim Wai
Associate Professor, Division of Banking and Finance, Nanyang Business School (NBS), Nanyang Technological University (NTU)
Ms Toh Hwee Tin
Executive Secretary, Food, Drink, and Allied Workers Union; Executive Secretary, Attractions, Resorts and Entertainment Union
Mr Jim Lim
Partner and Head of Department, Intellectual Property & Technology, Withers KhattarWong LLP
Ms Samsiah Suliman
Managing Director, Jumain Sataysfaction Pte Ltd
Ms Han Yong May
Editor, Chinese Media Group (CMG) NewsHub, Singapore Press Holdings (SPH)
Mr Ong Chao Choon
Deputy Chairman, PricewaterhouseCoopers (PwC) Singapore; Managing Partner, PwC Myanmar
Dr John Lim
Executive Director, Centre of Regulatory Excellence, Duke-NUS Medical School; Chairman, Singapore Clinical Research Institute; Senior Advisor, Ministry of Health
Dr Ralph Graichen
Director, Food and Consumer Care, A*STAR
Ms Thien Kwee Eng
CEO, Sentosa Development Corporation
Mr Krishnan Muthappan,
Chief Executive Officer, Markham Agro Pte Ltd
Mr Andrew Kwan
Managing Director, Commonwealth Capital Group
Mr Pier Luigi Sigismondi
President, Worldwide Packaged Foods, Dole Asia Holdings
Management Team
Mr Lim Kok Thai
Chief Executive Officer, Singapore Food Agency
Dr Tan Lee Kim, Kim
Director-General & Deputy CEO, Singapore Food Agency
Mr Melvin Chow
Senior Director, Food Supply Resilience Division
Senior Director (Covering), Food Infrastructure Development & Management
Ms Melin Lim
Senior Director, Research Planning & Systems Integration Division
Senior Director (Concurrent), Urban Food Solutions
Dr Choo Li Nah
Senior Director, Communications & Service Quality Division
Dr Abdul Jalil
Senior Director,Joint Operations Division
Ms Siti Suriani
Senior Director, Licensing & Permits Division
Dr Astrid Yeo
Senior Director, Food Regulatory Management Division
Mr Kevin Khng
Senior Director, International Relations Division
Ms Cheong Lai Peng
Senior Director, Industry Development & Partnership Division
Ms Kho Soo Pei
Senior Director, Corporate Development Division
Senior Director (Covering), Planning & Organisation Division
A/P Joanne Chan
Centre Director, National Centre for Food Science
Organisation Structure
SFA consists of a multidisciplinary team committed to a work environment conducive to professional development, innovation, cross-boundary exchange and interdisciplinary co-operation so as to be a cohesive organisation that is able to achieve its mission effectively.
