Contact Us

In view of the current COVID-19 situation, please use our virtual assistant Jamie for general queries or submit them online or use our e-services instead of visiting the SFA Service Counter. Rest assured that you will continue to receive quality service through our e-services.

Service Counter

40 Scotts Road
Level 2 Environment Building
Singapore 228231

Service Counter Operating Hours

Mon - Fri : 8.30am to 5.30pm
Last Payment - 5.00pm


Submit your enquiries and feedback via our Online Feedback Form


Contact Centre (General enquiries and feedback)
6805 2871

Contact Centre Operating Hours

Mon - Thu : 8.30 to 6.00pm
Fri : 8.30am to 5.30pm
Lunch Hour : 1.00pm to 2.00pm

Quality Service Manager (Feedback on SFA's customer service)
1800 805 2575

Singapore Food Agency Headquarters Address

52 Jurong Gateway Road
JEM Office Tower,
#14-01, Singapore 608550


To report on illegal, unethical, fraudulent, or corruption activities occurring within SFA or relating to SFA’s staff:

Online Form: Submit Online
By Post: 52 Jurong Gateway Road
14-01 JEM Office Tower
Singapore 608550
Attention to Head (Internal Audit Unit)

All other feedback or enquiries not relating to whistleblowing above should be sent to

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