Chat with us Online
Please note that this live chat is only available for general enquiries. For other transactional queries related to appeals, licence applications and statuses, please submit your enquiries via our online feedback form at www.sfa.gov.sg/feedback.
Please DO NOT key in personal data such as NRIC/FIN numbers in the message box. Please stay on the same browser page during the chat to avoid getting disconnected.
Contact Centre Operating Hours
Mon - Thu : 8.30 to 6.00pm
Fri : 8.30am to 5.30pm
Singapore Food Agency Headquarters Address
52 Jurong Gateway Road
JEM Office Tower,
#14-01, Singapore 608550
To report on illegal, unethical or fraudulent activities occurring within SFA or relating to SFA’s staff, see SFA Whistleblowing Channel.
For corruption activities, please report directly to the Corrupt Practices Investigation Bureau at www.cpib.gov.sg/e-complaint (i.e online report) or call 1800-373-0000.
All other feedback or enquiries not relating to whistleblowing should be submitted via our online feedback form.