SFA Headquarters
Singapore Food Agency Headquarters
52 Jurong Gateway Road
JEM Office Tower,
#14-01, Singapore 608550
Online
Submit your enquiries and feedback via our Online Feedback Form
In view of the current COVID-19 situation, please use our virtual assistant Jamie for general queries or
submit them online or
use our e-services instead of visiting the SFA Service Counter. Rest assured that you will continue to receive quality service through our e-services.
Service Counter
40 Scotts Road
Level 2 Environment Building
Singapore 228231
Service Counter Operating Hours
Mon - Fri : 8.30am to 5.30pm
Last Payment - 5.00pm
Hotlines
Contact Centre Operating Hours
Mon - Thu : 8.30 to 6.00pm
Fri : 8.30am to 5.30pm
Lunch Hour : 1.00pm to 2.00pm
Quality Service Manager (Feedback on SFA's customer service)
1800 805 2575
Whistleblowing
To report on illegal, unethical, fraudulent, or corruption activities occurring within SFA or relating to SFA’s staff:
| Online Form: |
Submit Online |
| By Post: |
52 Jurong Gateway Road
14-01 JEM Office Tower
Singapore 608550
Attention to Head (Internal Audit Unit) |
All other feedback or enquiries not relating to whistleblowing above should be sent to www.sfa.gov.sg/feedback.
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