Contact Us

SFA Headquarters

Singapore Food Agency Headquarters

52 Jurong Gateway Road
JEM Office Tower,
#14-01, Singapore 608550


Submit your enquiries and feedback via our Online Feedback Form

In view of the current COVID-19 situation, please use our virtual assistant Jamie for general queries or submit them online or use our e-services instead of visiting the SFA Service Counter. Rest assured that you will continue to receive quality service through our e-services.

Service Counter

40 Scotts Road
Level 2 Environment Building
Singapore 228231

Service Counter Operating Hours

Mon - Fri : 8.30am to 5.30pm
Last Payment - 5.00pm


Contact Centre (General enquiries and feedback)
6805 2871

Contact Centre Operating Hours

Mon - Thu : 8.30 to 6.00pm
Fri : 8.30am to 5.30pm
Lunch Hour : 1.00pm to 2.00pm

Quality Service Manager (Feedback on SFA's customer service)
1800 805 2575


To report on illegal, unethical, fraudulent, or corruption activities occurring within SFA or relating to SFA’s staff:

Online Form: Submit Online
By Post: 52 Jurong Gateway Road
14-01 JEM Office Tower
Singapore 608550
Attention to Head (Internal Audit Unit)

All other feedback or enquiries not relating to whistleblowing above should be sent to

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