SFA Food Establishment Licensees

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Which of the following best describes you for your visit to our website today?

I work in the agri-food sector

I work in a regional / international body that regulates the food industry

I work in the media

I am a researcher

I am an educator

I am a Singapore Public Servant

I am a member of the general public

I am a tourist or traveller

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Which of the following best describes the reason for your visit to our website today?

Learn about SFA

Use tools and resources (e.g. calculator, forms, guides)

Use eServices (e.g. apply/renew/make payment)

Get the latest news related to the food industry

Get the latest information on events related to the food industry

Look for food-related publications (e.g. Singapore Food Statistics)

Look for food-related legislation

Contact SFA to give feedback / submit enquiry

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Were you able to locate the information or services you needed today?

Yes

Yes, but with some difficulty

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What is your overall satisfaction level with your SFA website journey today?

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Availability of Content / Information

Ease of Navigation

Visual Design

How would you rate our website when compared to other government websites?

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Availability of Content / Information

Ease of Navigation

Visual Design

Any other feedback or suggestions to improve our websites?

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We would like to hear more about how we can improve the SFA website. Would you be interested to participate in a 1-hour research session for the SFA website? Yes No

Which of the following activities would you be willing to participate in?

1-on-1 interviews or Focus Group Discussions

Website / Prototype usability testing

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