Customer Satisfaction Poll

We welcome your feedback.

Help us improve your experience on the SFA website by doing a 5-minute survey.

Which of the following best describes you for your visit to our website today?

I work in the agri-food sector

I work in a regional / international body that regulates the food industry

I work in the media

I am a researcher

I am an educator

I am a Singapore Public Servant

I am a member of the general public

I am a tourist or traveller

Others (please specify) Next

Which of the following best describes the reason for your visit to our website today?

Learn about SFA

Use tools and resources (e.g. calculator, forms, guides)

Use eServices (e.g. apply/renew/make payment)

Get the latest news related to the food industry

Get the latest information on events related to the food industry

Look for food-related publications (e.g. Singapore Food Statistics)

Look for food-related legislation

Contact SFA to give feedback / submit enquiry

Others (please specify) Next

Were you able to locate the information or services you needed today?

Yes

Yes, but with some difficulty

No Next

What is your overall satisfaction level with your SFA website journey today?

Very dissatisfied Very satisfied

Availability of Content / Information

Ease of Navigation

Visual Design

How would you rate our website when compared to other government websites?

Very poor Very good

Availability of Content / Information

Ease of Navigation

Visual Design

Any other feedback or suggestions to improve our websites?

0/100

Submit

Thank you for your feedback!

We would like to hear more about how we can improve the SFA website. Would you be interested to participate in a 1-hour research session for the SFA website? Yes No

Which of the following activities would you be willing to participate in?

1-on-1 interviews or Focus Group Discussions

Website / Prototype usability testing

Name

Email

By submitting your contact details, you agree to authorise our appointed vendor, Decision Science Agency, to contact you for the purpose of making arrangements for the research session.

Please be assured that any information shared will be used solely for the purpose of the SFA website research and accessible only to SFA and Decision Science Agency. All personal information will be duly destroyed in accordance with the prevailing PDPA legislation. Submit

Thank you!

We will reach out to you if you are selected for the research session. Close