Advisories and Guides for SFA Food Establishment Licensees


Guidelines on Good Practices in the Housing, Handling and Slaughtering of Frogs

As at 15 November 2021

The Singapore Food Agency (SFA) and Animal Veterinary Services (AVS) of the National Parks Board (NParks) have developed a set of guidelines on good practices for housing, handling and slaughtering of frogs in cooked food premises. The objectives of the guidelines are to ensure food safety, animal health and welfare standards are maintained. For more information, please refer to the attached guidelines.

Guide Dogs Accompanying Blind or Visually Impaired Persons are Permitted in Food Retail Establishments

As at 30 June 2023

1. Are guide dogs allowed into food retail establishments? 

Yes, guide dogs are allowed into food retail establishments. Under Regulation 29(3) of Environmental Public Health (Food Hygiene) Regulations, a food establishment may permit any guide dog accompanying a blind or visually impaired person to be brought into the dining or refreshment area, or any toilet of the licensed premises. The guide dog has to be (i) kept under proper control, (ii) restrained from straying or causing annoyance or nuisance or damage any property; and (iii) held in a leash. They should also not be fed in the food establishment. Diners are advised to avoid distracting or petting guide dogs at work.

2. What are guide dogs and how can they be identified?

Guide dogs are specially selected and trained dogs that have been trained as mobility guides, to help the blind or visually impaired persons travel independently and safely. Guide dogs are not pets.

Guide dogs can be identified by their harness sleeve, which may carry messages like “Guide Dog at Work” and “Do Not Distract”. The guide dog user may also carry a “Guide Dog Team Identification Card”. 

3. Would food safety be compromised with guide dogs in food retail establishments?

Guide dogs are specially trained and there are measures in place to minimise food safety risk within food retail establishments:
  • Operators of food retail establishments should only allow guide dogs in the dining/refreshment/toilet areas
  • Guide dogs are required to be leashed, restrained and kept under proper control
  • Guide dogs should not be fed within the premises

4. Are pets allowed into food retail establishments?

Under Regulation 29(1) of Environmental Public Health (Food Hygiene) Regulations, live animals such as pets are not permitted into food establishments, with the exception of pet cafés. Pet cafés are food shops where patrons may bring their pets along when they dine in these food shops. A pet café licence is required for such food establishments.

For more information, please refer to the attached circular, as well as the factsheet by Guide Dogs Singapore.

Food retail establishments are reminded to maintain high standards of hygiene at all times, in line with SFA’s food hygiene practices and guidelines to ensure that the food served is safe for consumption.

Joint Statement on Safe Distancing Measures at Food & Beverage Establishments

 As at 4 April 2020

  1. On 3 April 2020, MOH issued a press release on “Circuit Breaker to Minimise Further Spread of COVID-19”, which outlined enhanced safe distancing measures to reduce the risk of further local transmission of COVID-19. The joint statement includes measures to suspend all activities, with only essential services and related supply chains exempted. Information in this joint statement supersedes those in any previous statements.

  2. In line with this, Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) are providing further operational guidance on the permissible activities and safe distancing measures for food and beverage (F&B) establishments. All F&B establishments – including cafes, restaurants, and food courts – must comply with these measures. Please refer to the joint statement [PDF, 167 KB] for the latest measures.

  3. From 7 April 2020 to 4 May 2020 (inclusive), all F&B establishments can only operate for takeaway and/or delivery only. Dining-in is not permitted. This is to reduce interactions outside of the household.

Fire Safety Advisory on Kitchen Exhaust System

As at 20 November 2018

  1. The SCDF has identified the accumulation of grease in kitchen exhaust systems and ducting as the cause for numerous fires in food establishments. This can be prevented through regular maintenance of the exhaust systems and ducting. The SCDF’s Code of Practice for Fire Precautions in Buildings 2018 (commonly known as the Fire Code) requires all kitchen exhaust system to be properly maintained. The entire (interior and exterior) exhaust duct and kitchen hood are to be degreased and cleaned at least once every 12 months. Maintenance are to be carried out by a specialist, and records are to be kept by operators for verification. 

  2. The Singapore Food Agency (SFA) would like to remind all licensees to ensure that all the exhaust systems and its ducting are maintained at least once a year. During SFA hygiene inspections, our officers will also check the exterior of the exhaust system and ask for the maintenance records. SFA will take action against food shops found with dirty kitchen exhaust, and those without proper maintenance records will be referred to SCDF for follow up action.

  3. We seek your co-operation on this issue. Please submit your feedback electronically via the Online Feedback Form if you have any queries or would like to report such incidents.

Thank you.