SFA Whistleblowing Channels

The SFA Whistleblowing Channels provide individuals avenues to disclose any unethical, fraudulent, or corruption activity occurring within SFA or relating directly to any SFA's personnel, in good faith, without fear of reprisal, for appropriate investigation and action. The channels are independently managed by the Internal Audit Unit.

All disclosures should be made in good faith. If the disclosure was made in good faith, the whistleblower can rest assured that no action will be taken against him/ her even if subsequent investigations reveal no wrongdoing. However, for any reports that are found to be false, malicious, frivolous, or an abuse of this policy, it will be investigated and the person who made the report will be subjected to disciplinary action or even face legal consequences.

Definitions of wrongful or malpractice

Incidents of malpractice which are reportable include:

  • Breach of law or policy
  • Fraud
  • Corruption
  • Bribery
  • Collusion
  • Criminal offences
  • Deliberate concealment of malpractice
  • Improper conduct or unethical behaviour

Reporting Channels

The Whistleblowing Channels include:

Online Form Submit Online
Postal Attention: Head (Internal Audit Unit)
52, Jurong Gateway Road, JEM Office Tower, #14-01
Singapore 608550

The above channels are used strictly for reporting of whistleblowing cases relating to illegal, unethical, fraudulent or corruption activities occurring within SFA or relating directly to any SFA’s personnel. All other feedback or enquiries (e.g. feedback on food products, feedback on companies licensed by SFA, enquiries on SFA services) not relating to the whistleblowing purpose above should be sent to www.sfa.gov.sg/feedback.

Information to be Provided

To encourage responsible use of the whistle blowing channel, you should identify yourself and indicate your name and contact details in the report. Your identity and the concerns or irregularities raised by you will be treated with confidence and every effort will be made to ensure that confidentiality is maintained throughout the process. In reporting any unethical, fraudulent or corrupt activity, you shall, to the best of your ability, ensure that the information you provide is accurate. Your report should provide the following information where possible:

  • Nature of the alleged malpractice;
  • Names of people allegedly involved;
  • Names of any witnesses;
  • Date, time and location of incident (including multiple occurrences);
  • When the incident was first observed;
  • Details of any evidence you may have or know of;
  • The value of any money or asset involved;
  • Frequency of occurrence; and
  • Any other information that may substantiate the concern.

All instances of whistleblowing will be reported to the Audit and Risk Committee.

Fequently Asked Questions

  1. Can I remain anonymous?
    You may choose to raise your concerns anonymously. However, concerns expressed anonymously may hinder follow-up clarifications and investigations. Whistleblowers are encouraged to identify themselves where possible to facilitate the investigation process.
  2. How will the confidentiality of my identity and the information I provide be protected?
    The identity of the whistleblower and all information disclosed will remain confidential. Under certain circumstances, the identity of the whistleblower may be revealed as necessary or appropriate to conduct investigations, to take remedial actions, or as required by any applicable laws and regulations.
  3. Will law enforcement agencies be notified of reports made via the SFA Whistleblowing channel?
    The information received from you will be assessed, and the relevant law enforcement agencies will be notified where necessary and appropriate.